1 Security?

Our web store is secured with SSL certificate. This means the information you input is encrypted and it will not be available for third parties.

2 What payment methods can I use?

You can use all the major credit cards and other payment methods as shown in the check-out page

3How can I get an offer of bulk amounts?

Please select the Bulk orders option in the main menu or contact sales@3dxshop.lk

4 How to contact customer service?

If you have a question regarding our online store (ordering, account questions, technical questions), please contact sales@3dxshop.lk On pricing and shipping related issues you can contact customer support at 070 613 6 613, 0774 900 238

5 What are the warranty terms?

Please refer the product description

6 Can I return a product?

If you want to return a product due to any defects/wrong product delivered, please contact sales@3dxshop.lk/ 070 613 6 613.

7 Do you have the product in stock?

Items that are less than LKR 100,000.00 will be in stocks and lead time depends on the value of the product. In general, items that are less than LKR 100,000.00 would be subject to 2-7 Days delivery period.

8 Delivery time?

Delivery time will be confirmed on the order confirmation document. Usually, Items with high values would be subject to higher delivery time.

9 Delivery cost?

Delivery costs are dependent on your location and products on your order. Our online store shows the delivery fee automatically on the checkout.

10 Changing the delivery address?

Please contact sales@3dxshop.lk