Terms and Conditions

Returns Policy 

  • 1.If your product is defective/damaged or incorrect/incomplete at the time of delivery, please contact us on sales@3dxshop.lk. However, before using any of the defective/damaged products, that has been informed to www.3dxshop.lk. Other than the defective or damaged condition, no product will be accepted as returns.

  • 2.Please note that some products are not eligible to return such as consumables, materials.

  • 3.All the products under the warranty/guarantee terms, would request claim the warranty/guarantee as per the instructions stated in the invoice.

Issuance of Refunds 

Cash refund is only available for a sold good when there the customer completes the online transaction and the product would not be available at the time of purchase.All the refunds will be accommodated within 7 days time.