1.If your product is defective/damaged or incorrect/incomplete at the time of delivery, please contact us on firstname.lastname@example.org. However, before using any of the defective/damaged products, that has been informed to www.3dxshop.lk. Other than the defective or damaged condition, no product will be accepted as returns.
2.Please note that some products are not eligible to return such as consumables, materials.
3.All the products under the warranty/guarantee terms, would request claim the warranty/guarantee as per the instructions stated in the invoice.
Cash refund is only available for a sold good when there the customer completes the online transaction and the product would not be available at the time of purchase.All the refunds will be accommodated within 7 days time.